Refund Policy
We want you to feel confident shopping with us. Below is our full refunds and claims policy.
30-Day Guarantee
We stand behind the quality of our products. If your item arrives damaged, defective, incorrect, or does not match the description, we’ll make it right with a refund. Just contact us within 30 days of delivery with your order number and a clear photo of the issue.
Eligibility
You are eligible for a refund if:
- The item arrives damaged
- The item arrives defective
- You received the wrong item
- The item does not match the product description or photos
Contact us within 30 days of delivery with your order number and a clear photo/video of the issue.
Non-Eligible Refunds
We're unable to accept refunds for:
- Change of mind
- Ordering the wrong item
- Items that have been used heavily, altered, or are intentionally damaged
This keeps prices fair while ensuring product quality.
How to Start a Claim
Email us at support@tryeverydayease.com with:
- Your order number
- A brief description of the issue
- A photo or video showing the problem
Our support team will respond within 12-24 hours.
Refunds
Approved refunds are issued back to your original payment method after your claim is reviewed. Processing times depend on your bank or card provider.
You do not need to return the item unless our team specifically requests it.